New patients
What to Expect at Your First Visit
A clear path from the front desk to your plan — no surprises, and care only after you agree.
Photos from clinic visits. Some images show models and may be illustrative.
Before you arrive
A few minutes of prep makes the visit smoother.
- Book online or call (214) 484-2629. No referral is required.
- Download and fill the printable intake PDF at home if you can — do not email the completed form.
- Bring photo ID, insurance cards, medication list, and any ER or imaging paperwork.
- After a crash: bring your auto claim number and police report number if you have them.
- Wear clothing you can move in. Arrive about 15 minutes early.
Your visit, step by step
- 01
Arrive
Check in at the Richardson clinic (1651 N Collins Blvd, Suite 124, Richardson, TX 75080) or the Arlington clinic (2000 East Lamar Blvd, Ballpark Way #600, Arlington, TX 76006). Richardson hours: Mon–Fri, 9 AM – 5 PM. Arlington is by appointment only.
- 02
Paperwork
Turn in your printable intake, or complete intake securely at the clinic. We do not collect health details through the public website or Calendly.
- 03
Consult
Dr. Hung Manh Cao, D.C. listens to what happened, how it affects your day, and what you want from the visit.
- 04
Exam
Hands-on assessment of spine and joint movement, muscle tenderness, posture and, when appropriate, a neurological screen.
- 05
Imaging referral if needed
If the exam points to X-rays or other imaging, we explain why and refer you. Imaging is not done in-house today.
- 06
First treatment if appropriate
When chiropractic care fits and you agree, care can begin the same day. Techniques are explained before they start.
- 07
Plan and next visit
You leave knowing findings, options, suggested frequency and cost. Follow-up times are booked only if you want them.
One-time initial visit
New self-pay patients: $39
The $39 offer is a one-time first visit. It includes a history, exam, and a plain-English plan explained before any care begins. Membership is separate and optional. Full terms are on our pricing page.
Offer terms: $39 is a one-time initial visit for new self-pay patients and includes a history, exam, and a plain-English plan explained before any care begins. It is not a membership. $89/month membership is optional; visit allowance and inclusions are confirmed in writing at signup. Offers are self-pay only and are not combined with insurance, PIP or MedPay billing. Ask us about eligibility. Membership may be cancelled with notice under the membership terms you receive at signup. Prices can change; the price confirmed at booking applies.
Visit lengths
| New patient | about 30 min |
|---|---|
| Car accident evaluation | about 30 min |
| Returning visit | about 30 min |
Times are approximate and can vary with your exam.
If you were in a car accident
Tell us about the crash in your own words. We document findings from day one. With your signed authorization we can release records to you, your insurer or anyone you name.
Depending on your situation, a visit may be paid through personal injury protection (PIP) or MedPay on your auto policy, your health insurance, or self-pay at posted prices. We explain fees in writing before your first treatment. We are not attorneys and cannot give legal advice. More detail: insurance & billing.
First-visit questions
How long is the first visit?
Plan on about 30 minutes for a new patient visit, or about 30 minutes for a car accident evaluation.
Will I get adjusted on the first visit?
Often yes, if the exam shows chiropractic care is appropriate and you agree. If imaging or a medical evaluation is needed first, we explain that and help with the referral.
Do I need X-rays before care?
Not always. If your history or exam suggests imaging, we explain why and refer you. We do not take X-rays in-house today.
What does the $39 visit include?
The $39 one-time initial visit for new self-pay patients includes a history, exam, and a plain-English plan explained before any care begins. It is not a membership. See our pricing page for the full offer disclosure.
I was in a car accident. Is the visit different?
The exam includes a detailed crash history. Bring your auto claim number if you have one. Billing through PIP, MedPay, health insurance or self-pay is explained before care begins. We are not attorneys and cannot give legal advice.
Ready when you are
Book a time online, or call the clinic with questions.